Coach With Katy Privacy Policy

This Privacy Policy will explain how Coach With Katy uses the personal data (hereafter referred to as ‘the data’) we collect from you when you use this website and/or if you choose to engage Coach With Katy for coaching services.

We will:

  • Keep your data safe and private
  • Not sell your data
  • Give you ways to manage and review your marketing choices at any time
  • Hold your data securely and in accordance with our Terms and Conditions and the Law.

What data do we collect?

Coach With Katy collects the following data:

  • Personal identification information, including, but not limited to, name, email address, phone number and postal address.
  • Any other personal information that you choose to share with Coach With Katy.

How do we collect data?

You directly provide Coach With Katy with most of the data we collect.

We collect data and process data when you:

  • Complete the Contact Form on this website.
  • Contact Coach With Katy via email.
  • Contact or interact with Coach With Katy via any of the Coach With Katy social media platforms.
  • Share information with Coach With Katy during, before or after, a coaching session.
  • Use or view this website via your browser’s cookies.

How will we use your data?

Coach With Katy collects your data so that we can:

  • Respond to your submissions via our Contact Form, email, social media profiles or any other communicative means.
  • Provide you with coaching services, materials and support.
  • Keep an updated clinical record of our work with you.
  • Keep you informed of forthcoming offers, events and materials.

How do we share your data?

We do not share your information with third parties unless you have given us your permission to do so or there is a legal requirement to do so including, but not limited to, the protection of yourself or others, if we feel there is a risk, or if we receive a legal request for your records.

How do we store your data?

Coach With Katy stores your data securely and in line with legal requirements.

We will store your clinical information for a maximum of 7 years after our last contact with you. Enquiries that you make and then do not pursue will be stored for 12 months.

You may request these records to be destroyed ahead of this timescale.

Marketing

Coach With Katy may use your data to give you information and ongoing support and to give you information about offers and events that Coach With Katy may run from time to time. This is what we mean by ‘marketing’.

We can only use your data to send you marketing messages if we have your consent.

You can ask us to stop sending you marketing messages by unsubscribing at any time.

Newsletters

We can only use your personal information to send you newsletters if we have your consent.

You can ask us to stop sending you newsletters at any time.

Cookie Policy

This website uses Cookies. Cookies are small text files that are placed on your device to help this website provide a better user experience.

In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this website and on others. You can do this via the Help section of your browser or by taking a look at www.allaboutcookies.org  which offers further guidance.

External Links

Coach With Katy always strives to only include quality, safe and relevant external links. Users however choose to follow any such external links at their own discretion.

Coach With Katy cannot guarantee or verify the contents of any website externally linked on this website, on any Coach With Katy social media profile or provided to a User in any other way, despite their best efforts. Users therefore click on any external links at their own risk and Coach With Katy cannot be held liable for any damages or implications arising by a User visiting any such external link.

This Coach With Katy Privacy Policy applies only to this website (www.coachwithkaty.com).  So if a User clicks on an external link, the User should read the privacy policy of the destination website.

What are your Data Protection rights?

  • The right to access: you have the right to request copies of your personal data from Coach With Katy. We may charge a small fee for this service.
  • The right to rectification: you have the right to request that Coach With Katy correct any information held that you believe to be inaccurate.
  • The right to erasure and restriction of processing: you have the right to request that Coach With Katy delete, remove or stop using your data. We will act upon your request provided there is no legal or justifiable need for us to keep it. In exercising this right, please note other legislation and requirements may take precedence. Please also note we may no longer be able to provide coaching services to you under these circumstances.

How to get a copy of your data from Coach With Katy:

If you would like to exercise any of the above rights, please contact Coach With Katy via email at katy@coachwithkaty.com. We will confirm receipt of your email and provide the information requested to you within 28 days.

Changes to our privacy policy:

Coach With Katy keeps this Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on January 18th 2024.

How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that Coach With Katy has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Contact information can be found at www.gov.uk/data-protection

If you believe the information held about you, by Coach With Katy,  is inaccurate or incomplete please contact us. We will take reasonable steps to check its accuracy and correct it if needed.